FREQUENTLY ASKED QUESTIONS

Product

How do I use Freddie Laundry Sheets?

Freddie Laundry sheets are super easy to use and work with all washing machines (front loader, top loader, HE).

Step 1

Take a sheet and place it inside your washing machine

Step 2

Place your clothes in the washing machine

Step 3

Start the wash cycle and let Freddie work its magic

How many sheets are included in 1 pack and how many should I use?

One Freddie pack contains 30 sheets which you can use for up to 60 loads. 


Each sheet can be torn in half depending on the size of your washing load:

Small Load

1/2 Sheet

Standard Load

1 Sheet

Large Load

1 Sheet 1/2

XLarge Load

2 Sheets

What are the ingredients?

We formulated our sheets for a powerful clean, while still being gentle on the skin and the environment. 


All our ingredients are vegan & cruelty free, and they don't contain any bleach, phosphates, brighteners, parabens, dyes or 1,4-dioxane. 


The ingredients are:

- Sodium Dodecyl Sulfate

- Polyvinyl Alcohol

- Water

- Alkyl Ethoxy Polyglycosides

- Glycerin

- Cocamidopropyl Betaine

- Lauramido-propylamine Oxide

- Lauryl Glucoside

- Tetrasodium Glutamate Diacetate

- Trisodium Citrate

- Saponins

- Saponins, Quillaja saponaria

- Sunflower Seed Oil

- Camellia Sinensis (Green Tea) Seed Oil

- Citric Acid

- Protease

- Fragrance (Except Fragrance Free)

Could you give me an idea of what your fragrances smell like?

Fragrance Free: No added scents, perfect for those who prefer unscented products.


Spring Blossom: Imagine the fresh smell of blooming flowers in a spring garden.


Frosty Mountain: Feel the cool, crisp air of a snowy mountain peak with hints of pine.

Is this safe for my washing machine?

Absolutely! Our sheets are designed to dissolve completely in water, leaving no residue on your clothes or in your machine. They're also formulated to be gentle on fabrics and work in all types of machines, including high-efficiency models. You can trust Freddie to keep your clothes and your machine in top shape!

Is this safe safe for septic systems?

Many happy customers use Freddie with septic systems.


Our Sheets are formulated with a combination of ingredients including surfactants, polymers and enzymes. Surfactants are key components in cleaning products as they help to remove dirt, oils, and stains. The surfactants in our Sheets, such as Sodium Dodecyl Sulfate and Cocamidopropyl Betaine, are commonly used in household cleaning products and are considered safe for septic systems in the typical amounts found in our product.

What water temperature should I use with Freddie?

Freddie can work effectively in either cold or hot water setting.

Can Freddie be used with any fabric?

Yes. Our sheets are designed to work with a wide variety of fabrics, including wool, silk, woven cloth, and cotton. So, no matter what you're washing, you can trust Freddie to get the job done without causing any damage or wear and tear to your favorite garments.

Are Freddie laundry detergent sheets safe for children's clothing?

Absolutely! Our sheets are safe and gentle for all types of clothing, including children's clothing. Our ingredients are carefully selected to be effective and gentle, and we prioritize safety in all aspects of our product.

Are Freddie laundry detergent sheets as effective as traditional detergents?

Yes! One of the advantages of using our sheets is that they dissolve completely in water, leaving no residue on clothes. This means no more worries about detergent buildup or leftover residue on your clothes or washing machine. 


Plus, they're ultra-concentrated making them super effective at removing tough stains, so you can trust them to keep your clothes looking their best.

Do you offer samples?

We don't currently offer samples.


However we know that trying new products can be intimidating. So we do offer a 30-day satisfaction guarantee, where you can try Freddie risk-free and experience the benefits of our powerful, eco-friendly laundry sheets for yourself.


If for any reason you're not happy with your Freddie purchase, just let us know within 30 days of receiving your order and we'll take care of the rest. You can drop us a message at hello@buyfreddie.com

Ordering & Shipping

Do I have to buy a subscription? 

Nope! We offer both one-time purchase and subscription options.


If you'd like to choose a one-time purchase instead of a subscription, just select the one-time purchase checkbox. 

How do I track my package?

You will receive a tracking email as soon as your order is shipped, usually between 1-2 working days after your order is placed. If you haven't received that email 5 days after purchasing then email us at hello@buyfreddie.com

How do I cancel or adjust my subscription? 

When you buy a subscription you're not locked into a contract so you can cancel, pause or modify it at anytime.


We have an online platform where you can easily cancel or adjust the subscription. You will receive an email to access this portal after purchasing.

 

Or if you're feeling lazy just shoot us an email at hello@buyfreddie.com and we'll take care of it for you with a smile.

Where do you ship from?

We ship the majority of orders from Wisconsin USA.

How long does shipping take?

Order processing time is usually 1 business day. Shipping times after processing are as follows:


USA:  4 - 5 Days

Canada: 10 - 20 Days

Australia NZ: 10 - 20 Days

UK: 10 - 20 Days

Europe: 10 - 20 Days

Singapore: 5 - 10 Days

Hong Kong: 5 - 10 Days


CANADA CUSTOMERS: There may be delays to your orders due to the Canada Postal Strike

How much does shipping cost?

We offer Free Shipping on any subscription order or where you buy 2 or more boxes as a one-time purchase (this includes both North America and International orders).


If you prefer to buy 1 box as a one-time purchase then there is a $4.95 USD shipping fee.

I have another question

Didn't find the answer you were looking for? Drop us a message at hello@buyfreddie.com

Where are your products made?

At the moment, our Laundry Detergent Sheets are manufactured in China with the highest quality ingredients and strictest production standards.


While our preference is to establish local manufacturing, the unique formulation of our sheets does not yet allow for localized production. Supporting local manufacturing is important to us, and we're always on the lookout for partners in the areas where we operate.

Returns & Exchanges

What is your refund policy?

Our complete Refund Policy can be found here

Still have questions?

Sure, no problem! Just email us at hello@buyfreddie.com and we'll get back to you right away.